Every booking,
an event your
flows can catch.

wecrew emits signed webhooks for everything that moves. Point them at your own n8n and the rest is drag-and-drop: reassign a crew, chase an advance, push the job into Tally, escalate a bad rating to a human — no glue code, no cron jobs.

Auto-assign the nearest free crew

The webhook arrives with pincode, crew size and duration. The flow queries your roster for painters free across all four days, ranks them by travel distance and rating, writes the assignment back through the wecrew API, and WhatsApps the crew lead their job sheet. Unassigned after 15 minutes, it pages the coordinator instead of failing silently.

Chase the advance, politely

Three nudges on a schedule the API keeps — 2 hours, next morning, 24 hours before start — each carrying the live UPI link. Paid at any point, the row settles and the remaining nudges never fire.

Escalate 3-stars fast

Two stars or below opens a ticket with a severity and an SLA clock — four hours for damage, twelve for a refund — posts the transcript into the ops channel, and pauses that crew's auto-assignment until a human clears it.

Invoice, books, payout

Raises the GST invoice, files the entry into Tally or Zoho, and queues the crew payout for the Friday batch — one transfer per crew, not per job, with the handover photos attached.

Hand to a human

When the assistant hits a structural crack, a price past your ceiling, or an angry customer, it routes to the on-call coordinator with the full transcript.

Subscribe to
what you need.

Pick events per endpoint — one flow for ops, another for finance, a third for the partner app. Every payload carries an idempotency key, so a retried delivery never double-books a crew or double-pays a painter.

# wecrew · outbound webhooks

endpoints:
  - name: ops
    url: https://n8n.admin.wecrew.in/webhook/wecrew-ops
    secret: $WECREW_HOOK_SECRET
    events:
      - booking.created
      - booking.updated
      - booking.confirmed
      - booking.rescheduled
      - booking.cancelled
      - crew.assigned
      - job.started
      - job.completed
      - conversation.created
      - invoice.created
      - team.invited
      - crew.no_show   # slot + 15 min, time-driven

  - name: finance
    url: https://n8n.admin.wecrew.in/webhook/wecrew-fin
    events:
      - payment.captured
      - payment.failed
      - advance.pending   # nudge 1–3, time-driven
      - milestone.due     # 20/40/40 staged billing
      - payout.queued     # one run per crew, not per job
    filter:
      min_value: 5000

  - name: quality
    url: https://n8n.admin.wecrew.in/webhook/wecrew-qa
    events:
      - rating.received
      - chat.escalated
      - complaint.opened  # severity + SLA clock

delivery:
  timeout_s: 6
  retries: 3          # 0.5s · 2s · 6s backoff
  signature: hmac_sha256   # X-Wecrew-Signature, over the raw body
  # At-most-once: a 4xx stops immediately, a final failure is
  # logged and dropped. Anything that must not be lost lives
  # in the database, not in a webhook.

inbound:
  # n8n calls back into wecrew to write the assignment
  api: https://api.wecrew.in/api
  auth: bearer        # scoped machine key, wck_live_…
  scopes:
      - bookings:write
      - quality:read   # read-only families end in :read